FAQ

/
faq-sect.jpg
faq

Frequently Asked Questions

Find answers to common questions about our products, services, shipping, and more in our Frequently Asked Questions section.

General

Unfortunately, we do not offer installation. However, our divan bases (except for the 3FT Single size) come in two parts for easy transportation and are connected by simple U-Clips, which are supplied. Headboards are attached with standard headboard bolts.

Divan beds are generally considered among the quietest types of beds you can buy. They have fewer joints and moving parts compared to wooden or metal bed frames, providing a solid base that offers better support and minimizes noise.

Yes, delivery is completely free to 90% of mainland Ireland. DMG Furniture offers ground floor delivery only, but our drivers are happy to help if someone is available. Customers receive a text message the day before delivery with a time frame, and our driver will call one hour before arriving. For deliveries to islands, we can arrange delivery or collection at the ferry. Email us at [email protected] or WhatsApp +353851402039 to check if you are in our free delivery area.

A divan bed consists of a bed base and a mattress. The base typically has a sturdy wooden frame covered in soft padding and upholstery, often with built-in drawers for storage. The mattress sits on top, and the base may have either a platform top or a spring top for varying levels of comfort. You can also buy the bed base separately if you already have a mattress you love.

Unfortunately, we do not have a physical showroom at this time. However, you can explore our entire range of products on our website.

Payment

We hold a large stock in our warehousing facility in Westmeath, and most of our products can be delivered within 3-5 working days. Customized products may take 7-10 working days to arrive at your home.

DMG Furniture offers ground floor delivery only, but our drivers are happy to help if someone is available to assist. Customers will receive a text message the day before delivery and a call one hour prior to arrival. We also provide a two-hour delivery time frame. For deliveries to islands, we can arrange delivery or collection at the ferry. For further questions, email us at [email protected].

To be eligible for a return, your item must be unused and in its original condition and packaging. A receipt or proof of purchase is required, and a small fee of €90 applies for product uplift. Once we receive and inspect your return, we will notify you via email of the approval or rejection of your refund. Approved refunds will be processed and credited to your original payment method within a certain number of days.

At DMG Furniture, we prioritize customer satisfaction by ensuring our beds meet the highest standards of quality and appearance. We offer top-quality beds at affordable prices. Read reviews from our clients to see their experiences. Keep an eye out for extra discounts on selected items.

You can reach us via email at [email protected] or WhatsApp at +353851402039. Our team is ready to assist you with any questions about our products or services.

cool summer savings

Don’t Miss Out On These Deals.

DMG Furniture Delivering the Order in 3 days